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Module 4 · Unit 2

Building–network interface components (HIUs and substations) and acceptance checks

Read the unit content below, then use the case studies and key terms to review what you have learned.

Unit reading

Learning objective

By the end of this session, learners should be able to:

  • identify the main building- and dwelling-level interface arrangements;
  • explain the purpose of key components, controls and heat meters;
  • carry out basic acceptance checks.

From network to dwelling​

Heat network

Energy centre

& district pipework

Building substation

Building connection / hydraulic interface

Communal distribution

Risers / laterals

inside building

Dwelling interface

Control, metering and heat transfer

Heating + DHW circuits

Emitters and

hot water use

HIU – Heat Interface Unit

(not every system includes a dwelling-level HIU)

DHW – Domestic Hot Water

  • London Heat Network Manual II, 2021
  • FairHeat, Heat Network Optimisation Guide
From network to dwelling​ — figure from the unit presentation

Building substation: the building-level interface

It serves a whole building, a group of buildings or another large consumer.

1. Transfer heat

Transfers thermal energy from the district network to the building systems.

2. Control heat delivery

Modulates primary flow and controls the secondary supply temperature according to demand.

3. Protect the connected systems

May provide pressure control, isolation, filtration and safety functions.

4. Separate the circuits where required

In an indirect substation, a heat exchanger separates network water from building-system water.

5. Measure and communicate performance

Provides heat-meter readings, temperatures, flow data, equipment status and alarms where specified.

Building substation: the building-level interface — figure from the unit presentation

Reading 6

Direct connection (hydraulic continuity)Indirect connection(hydraulic separation)
Network water enters the connected building circuit.A heat exchanger separates network and building water.
No interface heat exchanger.Primary and secondary water do not mix.
Fewer components and no exchanger approach temperature (can still require control valves, metering, balancing).Allows different pressure and water-quality regimes.
Building circuit is exposed to network pressure and water-quality conditions.Usually requires a secondary pump and additional controls.

How an indirect substation works Primary side — district network. Secondary side — building system

How an indirect substation works Primary side — district network. Secondary side — building system — figure from the unit presentation

Common components in an indirect substation

ComponentFunctionBasic check
Plate heat exchangerTransfers heat without mixing fluidsCorrect connections, labels and access
Control valve and actuatorModulates primary flowDirection, actuator and wiring
Differential-pressure controllerMaintains a selected differential pressure across a defined sectionDirection and setpoint
Secondary pumpCirculates building-side waterDirection, identification and control mode
Strainer/dirt separatorProtects equipment from debrisAccessible and cleanable
Heat meter and sensorsMeasure transferred energyDirection, meter ID and sensor positions

Basic substation checks (1)

1. Identify

  • Is the connection direct or indirect?
  • Do the installed components match the approved schematic?
  • Are primary and secondary circuits clearly labelled?

2. Inspect

  • Are flow directions and component orientations correct?
  • Are isolation, venting and draining points accessible?
  • Is equipment supported, insulated and free from visible leakage?
  • Can meters, strainers and serviceable components be safely accessed?

3. Check basic operation

  • Are temperatures, flow and meter readings available and plausible?
  • Does the control valve respond to a demand or setpoint change?
  • Does the pump operate in the specified mode?
  • Are there unusual noises, oscillation, leakage or alarms?

Basic substation checks (2)

4. Check the evidence

  • as-built schematic;
  • commissioning checklist;
  • pressure, flushing and water-quality records;
  • control valve, pump and controller settings;
  • heat-meter identification and commissioning record;
  • defect closure and handover sign-off.

Escalate when

  • equipment differs from the approved design;
  • there is a leak or safety concern;
  • controls do not respond;
  • readings are missing or implausible;
  • required evidence is unavailable.

Carry out only authorised, non-invasive checks. Do not open pressurised equipment, alter safety settings or override controls unless competent and authorised.

Three common dwelling-interface arrangements

  • Metered dwelling connection:A balancing or flow-control valve and a heat meter, with no dwelling-level heat exchanger.
  • Direct heat interface units (HIU) with local DHW preparation:Communal heating water flows through the dwelling heating system; DHW is produced through a plate heat exchanger.
  • Indirect HIU, often twin-plate:A heat exchanger separates the dwelling heating circuit; another heat exchanger may produce DHW.

Always check the approved schematic before assuming what is inside the box.

Option A: metered heating connection

Used where space heating is supplied

from the communal/building circuit.

Usually includes:

  • isolation valves,
  • strainer if specified,
  • balancing or flow-control valve,
  • heat meter,
  • temperature sensors.

No dwelling heat exchanger. DHW is supplied by a separate system.

What to check:

valve setting, meter direction, sensor pair, labels, access, commissioning record.

Option A: metered heating connection — figure from the unit presentation

Communal heating water flows directly through the dwelling radiators or underfloor-heating circuit.

DHW is produced instantaneously through a plate heat exchanger and does not mix with heating water.

Advantages: compact, fewer heating-side losses.

Design and acceptance considerations:

  • network and dwelling-system pressure;
  • water-quality requirements;
  • DHW temperature and response;
  • keep-warm or standby losses;
  • primary return temperature.

Option B: direct space-heating HIU with local DHW preparation

Communal heating water flows directly through the dwelling radiators or underfloor-heating circuit. — figure from the unit presentation
Communal heating water flows directly through the dwelling radiators or underfloor-heating circuit. — figure from the unit presentation

Option C: indirect HIU, often twin-plate

A space-heating PHE separates the dwelling heating circuit from the communal circuit. In a twin-plate HIU, a second PHE produces instantaneous DHW.

Used where separation, pressure control, or safety requirements justify extra equipment.

Trade-off: better hydraulic separation, but more components, pressure drop, commissioning needs.

Identify and check the dwelling interface

First identify the arrangement

  • Check the approved schematic before removing covers.
  • Is there no heat exchanger, one heat exchanger or two?
  • Is space heating direct or indirect?
  • Where is DHW produced?
  • Where is the billing or performance meter?

Then carry out basic checks

  • Visual: correct equipment, labels and access;
  • Hydraulic: correct flow direction and valve settings;
  • Metering: meter ID, direction and sensor positions;
  • Functional: heating and DHW response, where applicable;
  • Evidence: schematic, commissioning record and final settings.

Why do we measure heat?

A meter records the heat crossing a defined measurement boundary.

It supports:

  • billing — how much energy did the consumer use?
  • performance monitoring — is the system operating efficiently?
  • fault detection — are flow or temperature readings abnormal?
  • energy balances — where are heat losses occurring?

What does a heat meter measure?

A heat meter combines flow, temperature difference and time.

ΔT = Tsupply​ − Treturn​

Typical interface-level data

Energy register

kWh

Power

kW

Flow rate

L/h or m³/h

Flow temp

°C

Return temp

°C

Volume

m³

What does a heat meter measure? — figure from the unit presentation

From measurements to energy

For water, a useful approximate relationship is:

PkW ​≈ 1.163 ⋅ Vm3/h ⋅ ΔT°C

QkWh = PkW ⋅ h

Example:

Flow: 0.3 m3/hSupply temperature: 60 ℃

Return temperature: 40 ℃

Operating time: 2 hours

Heating power: PkW = 1.163 ⋅ 0.3 ⋅ (60 − 40) ≈ 7 kW

Heating energy amount: QkWh = 7 ⋅ 2 ≈ 14 kWh

Key distinction!

Power, kW: rate of heat transfer at one moment

Energy, kWh: heat transferred over time

Installation errors can affect the result

Flow measurement

  • flow sensor installed backwards;
  • air, debris or incorrect orientation;
  • unsuitable meter configuration.

Temperature measurement

  • sensors swapped;
  • sensor not fully inserted;
  • damaged or incorrectly positioned sensor.

Data and communication

  • damaged cable;
  • incorrect units or configuration;
  • missing communication.

Design errors

  • A meter should be selected for the expected minimum and maximum flow range, not simply matched to the pipe diameter.
  • An oversized meter may have reduced accuracy or may fail to register very low flows.

Do not check only whether the display is switched on. Check the complete measuring system.

What does each meter location measure?

Meter location defines the measurement boundary.

  • Network or energy-centre meterMeasures heat supplied to the overall district heating network.
  • Building substation meterMeasures heat delivered to a building or block.
  • Dwelling or consumer meterMeasures heat delivered across the dwelling boundary.

What should be checked on site?

Routine acceptance verifies installation and plausibility;

it does not recalibrate the certified meter.

IdentifyInspectRead
Correct meter and IDFlow arrow correctDisplay active
Correct boundarySensors in correct pipesValues and units available
Matches drawing/recordAccessible and leak-freeCommunication working
Legal-metrology evidence available if the meter is used for billingSeals/identification intact

Are the readings plausible for the current operating condition?

During active heating demand

  • flow should normally be above zero
  • supply temperature should normally exceed return temperature
  • power should normally be positive
  • the energy register should increase over time

Possible warning signs

  • zero flow during confirmed demand
  • unexpected flow when demand is off
  • supply and return sensors apparently reversed
  • frozen or unchanging values
  • high flow with a small ΔT
  • missing, negative or implausible readings

One reading identifies a possible symptom;

trends and commissioning evidence are needed to confirm the cause.

What evidence should support the meter reading?

Ask to see:

  • approved schematic and meter schedule;
  • meter model, serial number and sensor locations;
  • installation/commissioning record and initial reading;
  • communication settings and applicable legal-metrology evidence.

Escalate when:

  • the meter or sensor arrangement differs from the design;
  • direction, position or identification is incorrect;
  • readings are missing or physically implausible;
  • communication or commissioning evidence is unavailable.

Mini task

A dwelling meter shows:

Supply temperature: 62°C

Return temperature: 58°C

Flow: 420 L/h

What is the ΔT?

Calculate heating power in kW.

What might the small ΔT indicate?

What additional information would you request?

Answers:

  • ΔT is 4°C.
  • 1.95 kW
  • The small ΔT may indicate excessive or poorly controlled flow, a bypass/keep-warm condition, weak heat extraction, an inappropriate control setting, or a measurement problem.
  • Request the current demand and operating mode, time trends, valve and pump status, keep-warm schedule, design flow/ΔT, meter and sensor installation checks, and commissioning records.

Four rules for accepting a heat-network interface

  • Identify the arrangementDirect or indirect; building-level or dwelling-level.
  • Follow the flow pathConfirm components, direction, sensors and measurement boundary.
  • Check operation in contextReadings must be plausible for the current demand and operating mode.
  • Require traceable evidenceDesign, installation, testing, final settings and defect closure must agree.

A system should not be accepted only because it appears to work.

The drawing, the installed equipment and the measured behaviour must tell the same story.

Key terms glossary

Interface concepts and configurations

Building–network interface

The physical and functional boundary at which thermal energy is transferred between a district heating or cooling network and a building system. It includes the hydraulic connection, heat exchangers, control valves, metering, safety devices, sensors and communication functions needed to deliver energy while protecting both systems.

Heat Interface Unit (HIU)

A packaged unit that connects a dwelling, commercial unit or other individual consumer connection to a communal or district heat network. An HIU may provide space heating, instantaneous domestic hot water (DHW), or both, and commonly includes one or more heat exchangers, control valves, sensors and a heat meter or provision for one. HIUs are not necessarily limited to dwellings and do not always eliminate DHW storage.

Substation / energy transfer station

An installation serving a whole building, group of buildings or larger consumer that transfers and controls thermal energy between the district network and the building-side systems. It may contain heat exchangers, pumps, control valves, pressure-control equipment, water-treatment provisions, meters, safety devices, instrumentation and supervisory controls.

Direct connection

A hydraulic arrangement in which district-network water circulates directly through all or part of the building heating system without an intervening heat exchanger. It avoids exchanger temperature loss and may simplify equipment, but subjects the building system to network pressure, pressure variations and water-quality requirements; its suitability must therefore be agreed with the network operator.

Indirect connection

A hydraulic arrangement in which a heat exchanger separates the district-network circuit from the building circuit. The separation allows the two circuits to operate with different pressures and water-quality regimes and limits cross-contamination. Indirect connection is common but is not universally required.

Primary circuit / secondary circuit

The primary circuit is the district-network side of an indirect interface. The secondary circuit is the building side, which may include separate space-heating, DHW and cooling circuits. In a direct connection, the primary/secondary distinction may be different or may not apply hydraulically.

Main components

Plate heat exchanger (PHE)

A compact heat exchanger formed from a stack of thin, usually corrugated plates that transfers heat between fluids without mixing them. PHEs are widely used in HIUs and substations because they provide high heat-transfer coefficients and a small footprint. Correct sizing must consider design duty, temperatures, allowable pressure drop, fouling and approach temperature.

Control valve and actuator

A valve and its mechanical, thermal or electrical actuator used to modulate or isolate fluid flow in response to a control signal. Selection should consider flow coefficient, pressure rating, close-off pressure, valve authority, leakage class, response time and fail-safe position.

Differential pressure controller (DPC)

A self-acting or actuated device that maintains a selected differential pressure across a defined part of the primary circuit. It stabilizes valve authority and flow control when network pressure varies. The controlled section and setpoint must be stated; a DPC does not by itself guarantee correct ΔT.

Pump

A device that circulates fluid through a building-side or local primary circuit. Pumps should be selected and commissioned for the required duty and control mode; excessive pump head or uncontrolled constant-speed operation can increase electricity use, noise and hydraulic imbalance.

Strainer / dirt separator

A device installed to capture debris, magnetite or suspended solids before they reach heat exchangers, control valves, pumps or meters. It must be accessible for cleaning and checked during commissioning because a blocked strainer can cause low flow, unstable control and loss of duty.

Expansion vessel and pressurization unit

Equipment that accommodates thermal expansion and maintains the required static pressure in a closed secondary circuit. Acceptance checks include pre-charge or operating pressure, vessel size, relief-path integrity and compatibility with system volume and temperature range.

Safety valve / pressure relief valve

A pressure-activated safety device that discharges fluid when pressure exceeds its set value. It protects equipment from overpressure and must have the correct set pressure, capacity, orientation and safe discharge arrangement.

Main functions

Instantaneous DHW production

The preparation of domestic hot water on demand by transferring heat through a heat exchanger, without storing a significant volume of hot potable water in the HIU. It can reduce stored-water heat loss and the volume in which Legionella may multiply, but it requires adequate primary temperature, flow, exchanger capacity and control response at peak draw-off.

DHW priority control

A control strategy that temporarily gives domestic hot-water production priority over space heating when DHW demand occurs. It limits the required coincident peak capacity but must maintain acceptable comfort, stable DHW temperature and suitable primary return temperature.

Keep-warm / standby function

A function that maintains part of an HIU, riser or primary branch at an elevated temperature to reduce DHW waiting time. It can improve service but increases heat loss and may raise return temperatures, so its temperature, schedule and control logic should be minimized and verified.

Weather compensation

A control strategy that varies the secondary space-heating supply temperature according to outdoor temperature and, where applicable, other inputs. The objective is to meet comfort demand with the lowest practical flow temperature, supporting lower return temperatures and reduced heat loss.

Space-heating control curve

The defined relationship between outdoor temperature and the target secondary heating supply temperature. During commissioning, the curve, limits and setbacks should be checked against the building design and terminal-unit requirements.

Metering, sensing and monitoring

Thermal energy meter / heat meter

An instrument that determines transferred thermal energy from measured fluid flow and the temperature difference between paired temperature sensors. For billing, the meter and its installation must meet applicable legal-metrology requirements. In the EU, heat meters are covered by the Directive 2014/32/EU, known as MID (Measuring Instruments Directive); the EN 1434 series provides relevant technical requirements.

Flow sensor

The meter component that measures the volume or mass of heat-transfer fluid passing through the circuit. Correct direction, orientation, straight-length requirements where applicable, fluid condition and absence of air are important for accurate measurement.

Matched temperature-sensor pair

Two temperature sensors selected and characterized as a pair to measure supply and return temperatures for a thermal energy meter. They must be installed in the correct locations and fully inserted or mounted as specified; swapping, uneven immersion or poor thermal contact can create significant energy-measurement error.

Metering installation verification

A check that the correct approved meter is installed in the specified position and direction, with matched sensors, intact seals, correct configuration, communications and readable identifiers. Routine site acceptance normally verifies installation and plausibility rather than recalibrating a legally certified meter.

Sensor accuracy, calibration and measurement uncertainty

Accuracy describes closeness to the true value under stated conditions; calibration establishes the relationship between indicated and reference values. Overall uncertainty includes sensor error, installation effects, flow profile, temperature-sensor pairing, time alignment and data processing. Small delta-T measurements can have high relative uncertainty, so KPI thresholds must be compatible with the metering system’s capability.

Sampling interval and time synchronisation

The frequency at which values are measured, recorded or transmitted, together with the alignment of device clocks. Averages that are too coarse can hide cycling, short outages, flow spikes and control instability. Unsynchronised flow, temperature and electrical data can create false energy balances, especially during rapid changes.

Data quality, completeness and validation

Processes used to identify missing, duplicated, frozen, out-of-range or physically inconsistent data. Validation may use sensor cross-checks, energy balances, equipment-state logic and comparison with redundant measurements. Data correction or gap filling should be traceable and should not silently convert estimates into measured performance.

Alarm and event logging

Time-stamped recording of abnormal conditions, operator actions, equipment starts, trips, setpoint changes and communication failures. Useful alarms should have defined thresholds, delays, priorities, acknowledgement rules and response procedures. Excessive nuisance alarms can obscure critical faults and reduce operational effectiveness.

Commissioning and acceptance checks

Pre-commissioning

Preparatory work completed before functional commissioning, including inspection, cleaning and flushing, pressure testing, water-quality confirmation, electrical checks, completion of records and confirmation that the system is safe and ready to operate.

Commissioning

The planned process of setting to work, adjusting, testing and documenting an HIU or substation so that it performs in accordance with the approved design and operating requirements. Commissioning includes static checks, functional testing, balancing, control tuning, performance tests and recording of final settings.

Acceptance testing / acceptance check

The documented verification used by the client, owner or network operator to decide whether the installed interface complies with the contract, approved design, applicable regulations and agreed performance criteria. Acceptance may include witnessed commissioning results, inspections, document review and closure of defects.

Inspection and installation check

A visual and documentary check confirming correct equipment, orientation, accessibility, supports, insulation, labels, valves, drains, vents, sensor locations, electrical connections and conformity with approved drawings and manufacturer instructions.

Pressure test / strength and tightness test

A controlled test confirming that specified circuits and joints can withstand the prescribed test pressure and are leak-tight. The medium, pressure, duration, exclusions, temperature allowance and acceptance criteria must follow the applicable code, specification and equipment limits; pressure should not be applied indiscriminately above normal operating pressure.

Flushing and cleanliness verification

The controlled circulation and discharge of fluid to remove installation debris and contaminants, followed by evidence that cleanliness meets the project specification. The method should protect sensitive components and may require temporary bypasses, high-velocity flushing, strainer inspection or sampling.

Water-quality verification

Testing and documentation showing that network and secondary-circuit water meets the relevant operator, manufacturer and water-treatment requirements. Parameters depend on materials and system type and may include pH, conductivity, hardness, dissolved oxygen, inhibitor concentration, microbiological condition and suspended solids; a universal checklist is not appropriate for every system.

Functional performance test

A structured test demonstrating that equipment and controls perform their intended functions through normal, part-load, transition, fault and recovery conditions. For an HIU or substation this can include valve modulation, DHW priority, temperature control, pump sequencing, weather compensation, flow limiting, alarms, communications and fail-safe behavior.

Heat-duty and capacity test

A performance test confirming that the interface can deliver the specified heating, DHW or cooling duty at the stated primary and secondary temperatures, flow conditions and differential pressure. Results should be compared with agreed tolerances and corrected for test conditions where necessary.

Return-temperature / design-ΔT verification

A test or monitored assessment confirming that the primary return temperature or ΔT meets the specified target in each relevant operating mode and over defined load conditions. Testing only at a single design point is usually insufficient; DHW, space-heating, standby and part-load behavior should be considered.

Control stability and response test

A test of the ability of the control system to reach and maintain setpoints without unacceptable oscillation, overshoot or delay when demand or network conditions change. It is particularly important for instantaneous DHW and modulating primary valves.

DHW hygiene and safety compliance check

Verification that the complete potable-water design, temperatures, volumes, flushing arrangements and operating strategy comply with the applicable local hygiene and scald-protection requirements. Instantaneous production reduces stored hot-water volume but does not by itself remove all microbiological risk, and no single universal temperature threshold should be assumed.

Electrical safety and control-panel check

Verification of protective devices, earthing, isolation, wiring, enclosure, emergency functions, controller configuration and electrical test records in accordance with applicable regulations and manufacturer requirements.

Noise and vibration check

An inspection and, where required, measurement confirming that pumps, valves, pipework and the packaged unit do not produce unacceptable airborne or structure-borne noise under representative operating conditions. The test should use the project’s stated acoustic criteria and locations.

Point-to-point and communications test

A check that each physical and digital input/output is correctly mapped between field devices, the local controller, BMS and remote monitoring platform. Commands, values, units, alarms, time stamps and communication-loss responses are verified.

Witness test

A commissioning or performance test observed by an authorized representative of the client, owner, network operator or independent assessor. Witnessing confirms that the agreed procedure was followed but does not transfer responsibility for the contractor’s work.

Defect / snagging list

A controlled record of incomplete, damaged or non-compliant items identified during inspection and testing, including responsibility, required action, priority and closure evidence. Safety-critical or performance-critical defects should be closed before acceptance.

As-built documentation and handover pack

The verified record set provided at handover, normally including as-built drawings and schematics, equipment schedules, certificates, pressure and flushing records, water-quality results, commissioning sheets, meter details, final setpoints, control descriptions, software backups, alarm lists, operating manuals, maintenance requirements, warranties and training records.

Seasonal commissioning / post-occupancy verification

Follow-up testing and optimization after handover when representative seasonal loads and occupancy are available. It confirms heating-curve settings, return-temperature performance, control schedules and user outcomes that could not be fully demonstrated during initial acceptance.

Download the original materials

The practice-question document includes answers and explanations for self-study.

When you are ready, take the Unit 2 quiz.

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